- 1. Terms and definitions
- 2. General provisions
- 3. Subject of the Contract
- 4. Product Information
- 5. Conclusion of the Contract
- 6. Order placement.
- 7. Procedure of settlements
- 8. Order processing and delivery
- 9. Trying the Products on
- 10. Order Cancellation
- 11. Product quality
- 12. Force majeure
- 13. Other Terms and Conditions
- 14. Seller details
1. Terms and definitions
1.1. The Contract (Offer Agreement, Public Offer) is a contract on the conclusion of a contract of retail sale and purchase of goods on the Internet entered into by the Seller and the Buyer on the terms and conditions of this Offer at the time of acceptance (i.e. agreement to) by the Buyer of the terms and conditions of the Offer (hereinafter referred to as “Acceptance”). Any reference to the Contract (Clause/Paragraph of the Contract) and/or its terms throughout the text of this Offer shall mean the respective reference to this Offer (its Clause/Paragraph) and/or its terms.
1.2. The Offer is an offer put forward by the Administration addressed to any legal or physical person to have a contract on the use of the Website concluded with him or her on the terms set forth in this Offer, including all its appendixes and addenda.
1.3. Acceptance means that the User has fully and unconditionally accepted the terms of this Offer by registering on the Website and/or by making a purchase on the Website.
1.4. The User is a person registered on the Website or who has visited the Website without registering.
1.5. The Buyer is a physical person who has concluded the Contract with the Seller on the terms set forth in this Offer.
1.6. The Seller is LLC “Sbiego” which grants the right to use the Website to all Users with access to the Internet.
1.7. The Website is a hardware and software system owned by the Administration on the Internet under the domain names of genderdenim.ru, genderdenim.com designed to provide the User with information about the products and services rendered by the Administration.
1.8. Authentication data are a unique login (E-mail) and password of the User used to access his or her personal account.
2. General provisions
2.1. The sale of a Product by the Seller to the Buyer is governed by the legislation in effect in Russia, including: The Civil Code of the Russian Federation, the Federal Law dated February 07, 1992 under the No. 2300-1 “On Protection of Consumer Rights”, the Resolution of the Government of the Russian Federation dated September 27, 2007 N. 612 “On Approval of the Rules for Sale of Goods by Remote Means”,
Government Decision No. 55 dated January 19, 1998, “On approval of the Rules for Sale of Certain Types of Goods, the list of durable goods not subject to the buyer's requirement to provide him or her free of charge for the period of repair or replacement a similar product from the list of products of proper quality that are not subject to return or exchange for similar products of a different size, shape, size, style, color or configuration.”
2.2. Amendments (modifications) to this Offer are made by the Seller unilaterally. Buyers are notified about amendments (modifications) to this Offer by the new version of the Offer being posted on the Website in a mandatory manner. All amendments (modifications) introduced by the Seller to this Offer take effect and become mandatory for all Buyers once the new version of the Offer has been posted on the Website. In the event that the Buyer disagrees with the amendments in the Offer, the Buyer shall have the right to unilaterally withdraw from the Contract. All appendixes, amendments and modifications to this Offer shall form its integral part.
2.3. The use of the Website implies obligatory full and unconditional consent with this Offer on the part of the Buyer. Otherwise the Buyer will not be given the opportunity to place Orders for the Products.
2.4. The Buyer shall agree to transfer to the Seller and to have processed by the Seller his or her personal data and information on his or her Order or Orders, and shall agree to comply with the Terms of Sale of Products by filling in the box in the corresponding columns when placing an Order on the Website. The Buyer hereby agrees and grants the Seller the right to transfer his or her personal data indicated by the Buyer in the Order to courier services and agrees to have his or her personal data processed by the aforementioned companies.
3. Subject of the Contract
3.1. The Seller shall transfer and the Buyer shall accept and pay for products under the terms of this Contract.
3.2. The title of ownership to the Ordered Products shall be transferred to the Buyer once the Products have been actually received by the Buyer and the latter has paid for the Products in full. The risk of accidental destruction or damage of the Products shall be transferred to the Buyer once the Products have actually been handed over to the Buyer.
3.3. All amendments and modifications to this Contract shall be published on the Website. Information on discounts available for the Products and the loyalty system can be found on the Website in the “Terms of Service” section"
Notifications about such amendments and modifications shall be posted on the Website at least 10 (ten) calendar days prior to their entering into force. In case the User disagrees with any amendments and modifications to the terms of this Contract, the User shall immediately stop using the Website.
4. Product Information
4.1. Information on the Product shall be posted on the Website and provided to LLC “Sbiego”.
4.2. All distributed Products are put into civilian circulation in a suitable manner without violating any rights of third parties.
4.3. The Seller shall be the right-holder of all text information and graphic, photo and video images of the Products posted on the Website. The Buyer may not use the abovementioned objects without the Seller's written consent.
5. Conclusion of the Contract
5.1. The use of the Website on the part of the Buyer shall mean that the Contract has been concluded (this Offer has been accepted) on the terms of this Offer. By using the Website, the Buyer shall confirm that he or she has read and understood the terms of this Offer and other agreements posted on the Website which govern the relations of the Parties.
5.2. All terms and conditions of this Offer shall be mandatory for the Buyer. Prior to registering on the Website and/or paying for products and/or services, each Buyer shall read the terms of this Offer. A Buyer who has registered on the Website and/or paid for products and/or services is deemed to have read and agreed with this Offer.
5.3. Pursuant to Article 438 of the Civil Code of the Russian Federation, a User who has registered on the Website and a User who has paid for products and/or services shall constitute an acceptance of this Offer. Once a Buyer has registered on the Website and paid for any products and/or services, the Buyer shall be considered as a person who has concluded this Contract with the Seller under the civil legislation of the Russian Federation.
5.4. The Buyer is registered on the Website once the Authentication data are received, and products and/or services shall be deemed as paid for by the User once the Buyer has transferred funds for any goods and/or services and relations between the Parties.
6. Order placement.
6.1. Orders are placed on the Website by the Buyer independently by adding the Products to be purchased to the basket. While placing an Order, the Buyer shall fill in all the lines in the corresponding form.
6.2 The data transferred by the Buyer shall include but not be limited to the following fields: name and last name of the Buyer or other person to receive the Order on behalf of the Buyer, the delivery method and address for the Order (including the settlement name in the Russian Federation and postal code), payment method, contact telephone number of the Buyer.
6.3 In order for the Order to be made, the Buyer shall send the completed Order to the Seller by pressing the respective button in the Order form.
7. Procedure of settlements
7.1. Products shall be paid for by non-cash transfer. The payment shall be considered to be have been made once the funds are credited to the bank account of the Seller.
7.2. The Seller shall have the right to change the prices of products and services unilaterally.
7.3. In case the Buyer pays in a manner not agreed in the Contract or in violation of the established procedure of settlements, the Seller shall not be liable for failing to process that payment on time once it is received.
7.4. The Buyer shall have no right to refuse from payments for goods and/or services through allowing third parties to use his or her user details, disclosure of the details of the Contract, Personal Account and the Authentication data of the Buyer and other information.
8. Order processing and delivery
8.1. The Seller delivers Products within the Russian Federation. Products purchased within one Order are delivered at the same time. The title of ownership to the Products shall be transferred to the Buyer once the Products have been handed over which is verified by signing the shipping documents provided that the Products have been paid in full. When accepting the Products, the Buyer shall carefully examine the packaging of the Products and the Products themselves for defects. Should there be defects in the packaging or in the Products, the Buyer shall draw up a certificate of defects together with the courier service representative. By accepting the Products and signing the shipping documents unconditionally, the Buyer confirms that the Products are free of defects.
8.2. The courier service of the Seller is the one delivery goods within Russia once the processed status of an Order and the availability of the product has been confirmed by the Seller. Deliveries within Russia are made based on the shipping cost to a particular region, and the Buyer shall cover it once it has been calculated together with the price of the product.
8.3. The Seller shall not be held accountable for potential delays in delivery which have arisen not through the Seller's fault but due to unforeseen circumstances which could not have been foreseen. In the event of the Products being delivered by courier service, the specific delivery time is agreed with the courier service representative directly. In the event that the Seller and/or courier service representatives fail to contact the Buyer within 3 (three) days at the coordinates indicated by the Buyer, the Order may be cancelled and returned to the Seller. In this case, the Buyer shall reimburse the shipping cost to the Seller. The amount shall be refunded to the bank card net of the shipping cost.
9. Trying the Products on
9.1. In instances where the Products are delivered by courier services within Russia, the Buyer shall have the right to try the Products on the terms listed below.
9.2. Prior to trying the Products on, the Buyer shall carefully examine the packaging of the Products and the Products themselves for defects. Should there be defects in the packaging or in the Products, the Buyer shall draw up a certificate of defects together with the courier service representative. The Buyer may only try on the Products in those premises which allow for the presence of the courier. It is allowed to try on the Products in premises outside the field of view of the courier, including, but not limited to, office premises with access control in place and in locked rooms only after the product being tried on has been paid for in full in advance.
9.3. The maximum time for the courier to be present on the premises of the buyer is 15 minutes.
9.4. In the event that none of the Products available for trying on fit the Buyer, only the shipping cost of the Products shall be paid.
9.5. In the event that the Buyer damages the Products while trying them on (including, but not limited to, tears, loose stitches, stains, rips or other kind of damage to the Products), the damaged Products shall be subject to full payment.
10. Order Cancellation
10.1. An Order can be cancelled via one's personal account or by sending an e-mail to email@example.com. If a customer refuses his or her order without trying it on, the total shipping cost will be charged. In case a customer refuses his or her order without trying it on, the total shipping cost will be charged.
10.2. Pursuant to Article 26.1 of the Law “On Protection of Consumer Rights”, as well as paragraph 21 of the Decree of the Government of the Russian Federation dated 27.09.07. “On Approval of the Rules for Sale of Goods by Remote Means”, the Buyer shall have the right to refuse from the products at any time prior to their being handed over and within 14 days after they are handed over.
10.3. The Buyer must take the following steps to return the Products,:
- Go to the “Orders” section in the Personal Account.
- Select an order with the product you want to return.
- Click on the “Refund” button.
- Select the Products and indicate the reasons for your refund.
- Fill out the refund form and enter the details for the refund.
- Print and sign the completed form.
- Place the completed refund form in the box containing the product to be returned along with a copy of the receipt and your passport or other identification document.
- Pick a convenient return method and ship the package back to us.
- The refund period is 1 week.
10.4. Return address: zip-code: 420061, the Republic of Tatarstan, city of Kazan, ul. Nikolaya Ershova, buidling 76/1, room 308. 10.5. The product to be returned must be neatly packed in the Seller's Branded packaging together with all required documents attached along with all components and a complete set of accessories indicated in the technical documentation for the Product specified in clause 10.3.
10.4. Return address: zip-code: 420061, the Republic of Tatarstan, city of Kazan, ul. Nikolaya Ershova, buidling 76/1, room 308.
10.5. The product to be returned must be neatly packed in the Seller's Branded packaging together with all required documents attached along with all components and a complete set of accessories indicated in the technical documentation for the Product specified in clause 10.3. The Seller must receive the product within 30 days after receiving the refund application. If the Products returned are of proper quality, the postal charges shall be borne by the customer 10.6. One may send an application or refer to the manager for a refund no later than 14 days after the date on which the Product is delivered. Once the application is placed, the Buyer shall receive the Product within 30 days. If all conditions are complied with, the money shall be refunded within one week.
11. Product quality
11.1. The Seller shall guarantee that the supplied Products conform to the established technical standards and norms.
11.2. The warranty period for the Products is 3 (three) months following the date when the Products are received by the Buyer contigent upon proper use.
11.3. The conditions of proper use in relation to the Product and proper use recommendations are given on the Website in the section: “Terms of service”
11.4. In case the Buyer finds defects and (or) finds the quality of the Products to be not in conformity with the manufacturer's factory requirements within the warranty period, the Buyer shall draw up a certificate listing the quality defects identified in the delivered Products and send the defective Products together with one copy of the certificate to the Supplier in the manner prescribed by paragraph 10.3.
11.5. The Seller shall review the received claims in respect of the quality of the product within 10 (ten) business days fr om the date of receipt of a copy of the certificate and the returned Product.
11.6. The Seller shall not be liable for its warranty commitments if the Product becomes no longer good for the wear through the fault of the Buyer, in instances of failure to comply with the technical requirements of use as well as in instances wh ere the Products are damaged due to force majeure circumstances (force majeure, natural disasters, fires, floods, etc.) after the Products were delivered to the Buyer.
12. Force majeure
12.1. In the event of circumstances of force majeure arising (natural disasters, floods, earthquakes, strikes, etc.) hampering the performance of commitments of the parties under this Contract, the period for these commitment shall be postponed as long as these circumstances remain in force. The party which invokes force majeure shall, within 5 (five) days from the date when these circumstances occur, notify the other party of the impossibility to perform its commitments under this Contract and produce a documented confirmation of the force majeure circumstances issued by a competent state authority within 30 (thirty) days.
13. Other Terms and Conditions
13.1. Each of the Parties shall be responsible for the accuracy of the information provided to the other Party in relation to the performance of this Contract. 14.1. Each of the Parties shall be responsible for the accuracy of the information provided to the other Party in relation to the performance of this Contract.
13.2. All disputes and disagreements arising during the period of validity of the present Contract shall be settled by the Parties through negotiations, and in the event of failure to reach an agreement — through legal proceedings in the Arbitration Court at the location of the Plaintiff. The Parties have agreed on a preliminary claim procedure, namely: before legal recourse, the Party whose rights have been violated shall forward a claim to the other Party. The Party which receives the claim shall respond within 30 (thirty) days of receipt.
14. Seller details
Name: Limited Liability Company “Sbiego”, OGRN (Primary State Registration Number) 1181690028508, INN (Taxpayer Identification Number) 1660310882